Mike
Mike is a 57 year old man who has been unemployed for the past couple of years. He came to us for some help with getting back into work including writing a CV, interview techniques etc. During a skills check it came to light that Mike had never used a computer, I discussed this with him and he said that he was very nervous and unsure of technology although he knew it would help him in any future employment if he was able to perform basic functions on a computer. After some reassurance and encouragement Mike agreed to give it a go and I enrolled him onto a Learndirect course called Switch On; this is a real beginners’ course which teaches the learner to use the keyboard and mouse and to become familiar with computer functions.
Mike was literally shaking when he first sat in front of the computer, however, he quickly realised that it wasn’t going to explode if he pressed the wrong key! Mike worked well through this course; he went over it several times until he could use the keyboard with confidence. Mike said, “a few weeks ago the thought of using a computer terrified me, I had got through this much of my life without using one and I couldn’t see why I needed to start now. However, I can now see how much it will help me in the future.”
Rachel Deakin, Learndirect Advisor at North Wessex Training
Sally
Sally is a single mum of a 9 year old daughter. She had been through a very difficult divorce and her confidence was at rock bottom. Her Lone Parent Advisor suggested that she do some courses to improve her skills; this would give her confidence a boost and prepare her for returning to work when her daughter is a little older. Sally had struggled at school and had not achieved the qualifications she wanted. I discussed her options with her and Sally decided that she would like to aim for level 2 qualifications in literacy and numeracy.
Sally completed her Learndirect assessments and then worked through the various courses and assignments. Within a few weeks Sally was laughing and chatting with other learners in the centre. It was great to see her confidence growing daily as she realised that she was not as ‘stupid’ as people had often told her she was. Over the following months Sally achieved her Level 1 and Level 2 literacy and her level 1 numeracy; she is still working towards her Level 2. Sally said, “North Wessex Training has made such a huge difference to my life, the staff are friendly and helpful, they have given me the support and guidance I needed at a very difficult time. I am so pleased with what I have achieved; I now feel there is a lot to smile about again.’
Rachel Deakin, Learndirect Advisor at North Wessex Training
Some More Comments from our Learners
’Since starting with North Wessex Training I have learnt how to write my own CV and cover letters. I have passed Maths entry level 3 and I am now working towards English level 3. The staff at NWT are very helpful and are always there if you need assistance with anything. We also get the opportunity to go on work placements which can lead to a job in the near future.’’
Gary
‘’Every Friday we can complete a job search where we find 6 companies we would like to work for and send them our CV along with a covering letter. I’ve already had two job interviews whilst attending the course. With NWT you really benefit from one-to-one support. I'm now more confident.’’
Vikki
‘’The course I have just completed has helped me improve with my maths and literacy skills. I have achieved my level 1 literacy which is equivalent to a GSCE and I am now starting on level 2. The staff at NWT have been supportive and they always put us before themselves.’’
Kim
“North Wessex Training has not only helped with getting a job, but to sort out my personal problems. I live on my own so it has helped me having people that understand to talk to. When I was at school I never really fitted in, but with the E2E group I felt part of the group as everybody got on well and I made new friends that I will keep in touch with. I start my new job soon which will make me feel independent and I know Jackie (Youth Programme Manager) will help in the future if I have any problems. A big thanks.”
Chelsea
“Since coming here I have developed my people skills and I feel I am more confident talking to new people and will be able to make friends more easily in the future. I have obtained my literacy and numeracy level one certificates and will hopefully get my CSCS card soon as well.”
Kian
“Just to say thanks for everything, giving me the support to carry on with my work placement and giving me the confidence to pass all my tests with ease. Thank you, I will miss winding you up and having a laugh!”
Shane
